Xima UCaaS - Creating Time Frames

Steps to Create a Time Frame

1. Select Time Frame from the Xima UCaaS Admin Portal\
   
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2. Select Add TimeFrame\
   
   
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3. Name your Time frame, in this instance, we will name it Testing Holiday for a holiday timeframe\
   
   
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4. For a holiday timeframe, select Specific dates or ranges and select the holiday date range you would like to select\
   
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5. Once you have your date range for your desired holiday set, select Save\
   
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6. You will see above we have selected the dates for a July 4th holiday to save
7. Now you should see your new time frame showing under your created time frames\
   
   
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8. From here, you can select the Pencil icon to add another string of dates to this holiday time frame\
   
   
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9. Select the + sign to add another holiday timeframe, this way you can add multiple holidays to a single time frame vs creating separate entries for each one\
   
   
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10. Input your next holiday you would like to add to the set time frames, and then click Save\
    
    
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11. For another example, let's try a more traditional time frame, such as business hours
12. Select Add Time Frame again\
    
    
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13. Add a name for your new business hours timeframe, and then select Days of the week and times\
    
    
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14. Select the business hours for each day of the week. It defaults to 9:00 AM - 5:00 PM\
    
    
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    1. Please note, you can set breaks in the middle of the day also if your office is closed mid day
    2. For example here, you can set a gap in the middle of the day if you have a company-wide lunch each week
       
       
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15. Select Save to save your business hours\
    
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16. Next, we will cover the Always Timeframe. Select Add Timeframe again, and add a name for the time frame. Select Always and then Save
    1. If none of these other time frames are met, it will look at this time frame. Consider it a catch-all, and you should always have a catch-all configured for any calls that don't meat any of the other time frames
       
       
       
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17. If you ever want to double-check what each time frame does, you can hover over the i to see the time frame contained within\
    
    
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