Xima UCaaS - How to install the SNAPMobile webphone on Windows

Requirements: Google Chrome must be used

Platform Configuration

1. From a Google Chrome web browser, log into the web portal from your user account at voice.ximasoftware.com\
   
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2. Once you are logged in, in the top right of the webpage, select the “Apps” dropdown and press the option for WebPhone
   • NOTE: This is also how you will open the WebPhone from your browser\
     
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3. The WebPhone will open in a new Google Chrome window
4. Expand/maximize the new WebPhone window to see more options
   • In the example below, we have the WebPhone maximized
   • You’ll notice once you have expanded the WebPhone window that there is a “Settings” option in the bottom left\
     
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5. Once the Settings menu has been opened, you’ll see another option included near the bottom of the list named “Install PWA”
   • This is the option you’ll want to click on to install the WebPhone to your PC\
     
     
     
6. From here, you’ll see a popup in the top right asking if you would like to install the application, Click “Install”\
   
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7. From here, the SNAPMobile Web SoftPhone will be installed on your PC, and it will automatically pin to your Windows taskbar
   • An alternative way to launch the application would be to search for “Snapmobile” within your Windows search bar to locate the application