Downloading a Report

This article demonstrates how to download a report.

Article #: 7

How To: download a report

Similar questions: download a report, schedule a report, get a report, access a report, acquire a report

Purpose: To learn how to download a report

Steps

  1. Navigate to the CCaaS main page.
  2. To download the report, you must first run a report so that our software can collect the data you need. Once you have run a report, you will be able to see that report with all the data you requested. From there, you will have the option to download the report.
  3. To do this, In the top right hand corner, click the Download button, which will allow you to choose what file format to download this report. Our file format options include PDF, JSON, CSV, XLS, and HTML.
  4. Select the file format you prefer, and then click on the Download button.