Xima UCaaS - Adding and Provisioning Avaya J-Series Phone
This article specifically focuses on the Avaya J-Series phones, which follow a different process compared to other phones on the market. It goes over platform config, web UI config, and the alternative phone config.
Steps to Add and Provision Avaya J-Series Device
Platform Configuration
- Select Users in the UCaaS Admin Portal
- Select the user of your choice, for this demo we have picked Spencer
- From that Users page, select the Phones tab
- At the top right, select Add Phone
- Select any letter for this phone for your extension
- Since we can have multiple phones assigned to our extension, we could,for example, add an a or j for this phone's suffix for the Avaya J-series phone we are adding
- Each phone's suffix needs to be unique for each user
- Set your Emergency Caller ID
- Select the model of phone you are adding from the Model drop-down box
- Set your MAC Address
- This may be located on the back of your device
- It may also be labeled as MAC or Serial Key
- Set Line Number to determine the line number on which this phone will reside
- Save your changes
- Select any letter for this phone for your extension
- You should now see the phone added under your selected user
Web Interface Configuration
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Now that we have the phone configured within the platform, we recommend going to your phone web portal via its local IP address
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If you are unsure of where to find this, you can look at your phone manufacturer's guide
- In our example phone's instance, you must click on the hamburger button to access the menu and then navigate to Administration> IP Configuration > IPv4
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Entering this into a browser, we get to the Avaya login screen
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The default credentials for this phone will be:
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username:
admin
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password:
27238
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From here we will want to select the Management tab
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Within the HTTPS Provisioning Server settings you will fill out the following information:
- HTTPS Server Address
p-nj.5060.cloud
- HTTPS Server Directory Path
/cfg
- HTTPS Port
443
- HTTPS Server Address
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Save the changes, and you may need to also reboot your phone
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Now you should have a phone ready to use on the Xima UCaas Platform
Alternate Method: Physical Phone Configuration
- On the Avaya J-series phone itself, click the hamburger button to access the menu
- Go to Administration
- Type in the access code 27238
- Choose the top option of "IP Configuration"
- Select the "Servers" option
- Using your phone's keys, fill in the HTTPS section with the following:
p-nj.5060.cloud:443/cfg
- NOTE: In the image above, the URL automatically adjusted itself after the initial config
- Save the changes, and you may need to also reboot your phone
- Now you should have a phone ready to use on the Xima UCaas Platform
Updated 11 months ago