WebRTC Asterisk Integration
This article covers how to integrate WebRTC with Asterisk
Steps
Registering An Extension
- One of the unique things about Asterisk is the ability to register a single SIP extension and allow for unlimited calls
- On the Extension under the “Advanced Options”, you can increase or decrease the incoming and outgoing limit of that extension
- Here is the CCaaS example for registration on Xima's side
Tagging Calls For Routing
- “Tags” can be applied for inbound call routing
- In the Ring Group for example, under the “Advanced Options”, there is a field called “Replace Caller ID”
- If you wish to retain the caller, add %CALLERID% to the entry
- For example, if you wanted the word “Donuts" to be tagged while retaining the caller number after, you could format it as shown below
- NOTE: Replace Caller ID also exists under the Queues and the DID themselves so there is flexibility where it gets tagged
- Here is a an example from the Xima CCaaS side
Updated 5 months ago