Supported Codecs for Audio Files

The following article provides a list of all codecs that Xima CCaaS supports for greetings and queue music.

MP3 Codec

Bit Rate

Sample Rate

Stereo/Mono

Variable (220 - 260kbps)

8000Hz

Stereo

Variable (220 - 260kbps)

11025Hz

Stereo

Variable (220 - 260kbps)

16000Hz

Stereo

Variable (220 - 260kbps)

22050Hz

Stereo

Variable (220 - 260kbps)

44100Hz

Stereo

Variable (220 - 260kbps)

48000Hz

Stereo

Variable (220 - 260kbps)

88200Hz

Stereo

Variable (220 - 260kbps)

96000Hz

Stereo

Variable (220 - 260kbps)

176400Hz

Stereo

Variable (220 - 260kbps)

192000Hz

Stereo

Variable (220 - 260kbps)

352800Hz

Stereo

Variable (220 - 260kbps)

384000Hz

Stereo

320kbps

32000Hz

Stereo

320kbps

48000Hz

Stereo

320kbps

44100Hz

Stereo

192kbps

32000Hz

Stereo

192kbps

8000Hz

Stereo

192kbps

11025Hz

Stereo

192kbps

16000Hz

Stereo

192kbps

22050Hz

Stereo

192kbps

44100Hz

Stereo

192kbps

48000Hz

Stereo

192kbps

88200Hz

Stereo

192kbps

96000Hz

Stereo

192kbps

176400Hz

Stereo

192kbps

192000Hz

Stereo

192kbps

352800Hz

Stereo

192kbps

384000Hz

Stereo

128kbps

8000Hz

Stereo

128kbps

11025Hz

Stereo

128kbps

16000Hz

Stereo

128kbps

22050Hz

Stereo

128kbps

44100Hz

Stereo

128kbps

48000Hz

Stereo

128kbps

88200Hz

Stereo

128kbps

96000Hz

Stereo

128kbps

176400Hz

Stereo

128kbps

192000Hz

Stereo

128kbps

352800Hz

Stereo

128kbps

384000Hz

Stereo

Variable (220 - 260kbps)

8000Hz

Mono

320kbps

48000Hz

Mono

320kbps

44100Hz

Mono

320kbps

32000Hz

Mono

192kbps

32000Hz

Mono

128kbps

8000Hz

Mono

WAV Codec

Format

Sample Rate

16-bit PCM

8000Hz

16-bit PCM

11025Hz

16-bit PCM

16000Hz

16-bit PCM

22050Hz

16-bit PCM

44100Hz

16-bit PCM

48000Hz

16-bit PCM

88200Hz

16-bit PCM

96000Hz

16-bit PCM

176400Hz

16-bit PCM

192000Hz

WMA Codec

Bit Rate

Sample Rate

128kbps

8000Hz

192kbps

8000Hz

320kbps

8000Hz

AIFF Codec

Format

Sample Rate

16-bit PCM

8000Hz

u-Law

8000Hz

a-Law

8000Hz

AU Codec

Format

Sample Rate

16-bit PCM

8000Hz

u-Law

8000Hz

a-Law

8000Hz

Other Codec

Codec

Bit Rate

Sample Rate

.ogg

128kbps

8000Hz

m4a

mp4

aac

ts