Supported Codecs for Audio Files
The following article provides a list of all codecs that Xima CCaaS supports for greetings and queue music.
MP3 Codec
| Bit Rate | Sample Rate | Stereo/Mono |
|---|---|---|
| Variable (220 - 260kbps) | 8000Hz | Stereo |
| Variable (220 - 260kbps) | 11025Hz | Stereo |
| Variable (220 - 260kbps) | 16000Hz | Stereo |
| Variable (220 - 260kbps) | 22050Hz | Stereo |
| Variable (220 - 260kbps) | 44100Hz | Stereo |
| Variable (220 - 260kbps) | 48000Hz | Stereo |
| Variable (220 - 260kbps) | 88200Hz | Stereo |
| Variable (220 - 260kbps) | 96000Hz | Stereo |
| Variable (220 - 260kbps) | 176400Hz | Stereo |
| Variable (220 - 260kbps) | 192000Hz | Stereo |
| Variable (220 - 260kbps) | 352800Hz | Stereo |
| Variable (220 - 260kbps) | 384000Hz | Stereo |
| 320kbps | 32000Hz | Stereo |
| 320kbps | 48000Hz | Stereo |
| 320kbps | 44100Hz | Stereo |
| 192kbps | 32000Hz | Stereo |
| 192kbps | 8000Hz | Stereo |
| 192kbps | 11025Hz | Stereo |
| 192kbps | 16000Hz | Stereo |
| 192kbps | 22050Hz | Stereo |
| 192kbps | 44100Hz | Stereo |
| 192kbps | 48000Hz | Stereo |
| 192kbps | 88200Hz | Stereo |
| 192kbps | 96000Hz | Stereo |
| 192kbps | 176400Hz | Stereo |
| 192kbps | 192000Hz | Stereo |
| 192kbps | 352800Hz | Stereo |
| 192kbps | 384000Hz | Stereo |
| 128kbps | 8000Hz | Stereo |
| 128kbps | 11025Hz | Stereo |
| 128kbps | 16000Hz | Stereo |
| 128kbps | 22050Hz | Stereo |
| 128kbps | 44100Hz | Stereo |
| 128kbps | 48000Hz | Stereo |
| 128kbps | 88200Hz | Stereo |
| 128kbps | 96000Hz | Stereo |
| 128kbps | 176400Hz | Stereo |
| 128kbps | 192000Hz | Stereo |
| 128kbps | 352800Hz | Stereo |
| 128kbps | 384000Hz | Stereo |
| Variable (220 - 260kbps) | 8000Hz | Mono |
| 320kbps | 48000Hz | Mono |
| 320kbps | 44100Hz | Mono |
| 320kbps | 32000Hz | Mono |
| 192kbps | 32000Hz | Mono |
| 128kbps | 8000Hz | Mono |
WAV Codec
| Format | Sample Rate |
|---|---|
| 16-bit PCM | 8000Hz |
| 16-bit PCM | 11025Hz |
| 16-bit PCM | 16000Hz |
| 16-bit PCM | 22050Hz |
| 16-bit PCM | 44100Hz |
| 16-bit PCM | 48000Hz |
| 16-bit PCM | 88200Hz |
| 16-bit PCM | 96000Hz |
| 16-bit PCM | 176400Hz |
| 16-bit PCM | 192000Hz |
WMA Codec
| Bit Rate | Sample Rate |
|---|---|
| 128kbps | 8000Hz |
| 192kbps | 8000Hz |
| 320kbps | 8000Hz |
AIFF Codec
| Format | Sample Rate |
|---|---|
| 16-bit PCM | 8000Hz |
| u-Law | 8000Hz |
| a-Law | 8000Hz |
AU Codec
| Format | Sample Rate |
|---|---|
| 16-bit PCM | 8000Hz |
| u-Law | 8000Hz |
| a-Law | 8000Hz |
Other Codec
| Codec | Bit Rate | Sample Rate |
|---|---|---|
| .ogg | 128kbps | 8000Hz |
| m4a | ||
| mp4 | ||
| aac | ||
| ts |
Updated almost 2 years ago