Best Practices

This section provides suggested best practices that you can incorporate into your Xima CCaaS experience.

This section provides Xima CCaaS best practices that you can incorporate into your software experience. These best practices are merely suggestions. Some best practices may not be the best fit for you, but proved beneficial for enough people that they are definitely worth mentioning and looking through.

Cradle to Grave - Best Practices

Reports - Best Practices

Custom Reports - Best Practices

Realtime - Best Practices

Contact Center - Best Practices

Contact Center Agent Client - Best Practices

UC Integration Best Practices

Ring Central / Avaya Cloud Office - Best Practices

Netsapiens - Best Practices

3CX - Best Practices