Downloading the Admin Client (v4.2.8g+)

This article demonstrates how to download the Admin Client.

Article #: 120

How To: download the Admin Client

Similar questions: download the Admin Client, add the Admin Client, modify the Admin Client

Purpose: To demonstrate how to download the Admin Client


  1. Web to Xima CCaaS with the URL that has been provided (i.e.,
  2. At the login screen, enter Username and Password and hit Login
  3. Select the navigation icon on the left side bar
  4. Click Desktop Client

If you do not have the Desktop Client installed, a screen called Desktop Client Not Detected will appear. This screen allows you to download the Desktop Client to install on your local PC. Simply follow the instructions.

  1. Once the Desktop Client has been downloaded and installed, go to the navigation icon on the left side bar again and click Desktop Client once more
  2. Click the Open Xima CCaaS Desktop button on the window that pops up
  3. Using the same credentials for the admin you used earlier, you’ll be launched into the Admin portal