Email Reports
Index of every predefined report scoped to Email interactions.
Email Reports indexes every predefined report scoped to Email interactions. Every report in this section requires Email Channel licensing; email columns show no data without it. See List of Standard Reports for reports that combine email with voice and messaging, such as the OmniChannel reports.
| Report | Description |
|---|---|
| Email Detailed Report | Every email for the selected time frame, with its sender, agent, account code, and completion and spam status. |
Updated about 4 hours ago