UC Conferences

Creates a group conference bridge in the Xima UCaaS Admin Portal that participants dial into using a pin.

A conference bridge lets a group of participants call into a shared meeting using a pin, rather than being conferenced in one at a time from an active call.

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Not the Same as Conferencing an Active Call

This sets up a standing meeting bridge participants dial into. It is not the method used to conference another party into a call already in progress.

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Default Session Limit

Conference sessions are limited to 15 participants by default at the platform level — there is no field in the Add a Conference form to raise this per bridge. The NetSapiens partner responsible for the deployment can be contacted with questions about raising this limit.

Creating and editing conferences requires an Office Manager–level login or higher.


Accessing Conferences

  1. Select Conferences from the top of the Xima UCaaS Admin Portal
  2. Existing conference bridges are listed on this page, along with their current participant count

Creating a Conference

Selecting Add Conference opens the Add a Conference form:

FieldDescription
NameA descriptive name for the conference
TypeDetermines who owns and can manage the bridge, and whether the bridge has its own Extension or is tied to an Owner — see below
ExtensionShown for a Dedicated conference bridge. Fixed once the bridge is created and cannot be changed afterward.
Direct Phone NumberOptional. A number available on the domain, selected so participants can dial in directly
Leader PINThe pin a leader enters to start and moderate the conference
Participant PINThe pin a regular participant enters to join
Minimum Participants to StartDefaults to 2
OptionsAdditional behavior toggles — see below

Selecting Save creates the bridge.

Type

TypeDescription
Dedicated conference bridgeHas its own Extension, fixed once created; editable only by Office Manager–scoped logins or higher
Owned conference bridgeAssigned an Owner in place of an Extension, letting a login below Office Manager scope moderate their own bridge; can also be given a Direct Dial number, letting it be dialed directly the same way as calling that user's own extension

Options

OptionDescription
Require a Leader to StartThe conference cannot start until the leader joins
Announce Participant Arrivals/DeparturesPlays a notice when someone joins or leaves
Prompt All Participants for Their NameAsks each participant to record their name on entry

Dialing Into a Conference

  1. Dial the direct number or extension assigned to the conference bridge
  2. Enter the appropriate pin and follow the voice instructions:
RolePin
LeaderThe Leader Pin
ParticipantThe Participant Pin

Managing a Live Bridge

From the Conferences list, selecting the number under Participants for a bridge shows each participant's name, number, leader status, status, and duration. A number can also be added manually to the bridge from this screen by entering it and selecting the + icon — useful if a participant did not have the dial-in number handy. From this same view, participants can also be muted or disconnected if necessary.