Microsoft Outlook is one of the two supported providers for Email Account. IMAP must be enabled on the account before it can be added — see Microsoft IMAP settings for configuration guidance.

Secondary Approval

Some Microsoft environments require administrator consent before a third-party integration can be authorized. If this applies, the authentication flow started in Adding an Email Account is interrupted with an Approval Required notice.

1. Complete the approval request form, entering a justification for the integration request. This request is sent to the Microsoft suite administrator(s)
2. The authentication does not complete at this point — the requesting account receives an email once the administrator approves
3. After approval is granted, return to Email Account and select + to add the account again
4. Instead of selecting Select for Microsoft Outlook, select ... and then Consent Received
5. This finalizes the authentication process