EHR / EMR Integrations
Connects Xima CCaaS to a supported electronic health record or practice management system to surface patient demographics to an agent during an interaction
EHR / EMR Integrations connects Xima CCaaS to a practice's electronic health record (EHR) or electronic medical record (EMR) system, allowing patient demographic information to be looked up and made available to an agent during a call. Setup differs depending on whether the connected system is cloud-hosted or on-premises.
Lists which EHR/EMR systems integrate with CCaaS, each system's connection type, and whether patient demographics are available for it.
Lists the specific patient demographic fields CCaaS collects from a connected EHR/EMR system.
Installation steps for the JumpAgent client, required when the connected EHR/EMR system is hosted on-premises rather than in the cloud.
Updated 1 day ago