Download Recording Audio

Returns the audio file for a single recording as an OGG-encoded binary stream. Audio must be requested one recording at a time, no more often than once every 3 seconds per tenant; bulk audio exports are not supported. Downloads count against the tenant's rolling 5-day egress cap.

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Path Params
string
required

The name of the CCaaS tenant the recording belongs to — the recording's tenantName.

string
required

The unique identifier of the recording — the recording's recordingKey.

Responses

401

The bearer token is missing, expired, or invalid.

404

No recording with that recording_key exists for the tenant in hostname.

429

More than one audio request was sent within 3 seconds for the tenant. Wait and retry.

509

The tenant's rolling 5-day recording egress cap has been reached. Contact Xima Support to review usage.

Language
Credentials
Bearer
URL
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Response
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audio/ogg