Recording Data

Retrieves a list of call recordings within a specified time range.

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Each record in the response includes metadata about the recording — such as the involved parties, call direction, associated skill, assigned agent, and file size — but does not include the audio content itself.

To retrieve the audio for a specific recording, use the Audio Data endpoint with the returned recordingKey.

Query Params
string
required

Start of the time range to query in ISO 8601 format.

string
required

End of the time range to query in ISO 8601 format.

Responses

400

Bad Request — The request is malformed or contains missing/invalid parameters; check query parameters

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