Create a Skill

Creates one skill. Only skillName is required; everything else takes a product default. The new skill's id is in results[0].id.

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Body Params

All fields optional except skillName on a create. On PATCH only the fields present change, at every level of nesting; an explicit null clears an optional setting. Lists and maps are replaced whole.

string

Required on create. Must be unique. Cannot be changed (400).

string

Must be unique. Can be changed.

aliasNumbers
array of strings

Additional numbers or extensions routing to this skill. Replaced whole.

aliasNumbers
integer

Higher wins when an agent serves several skills.

string
enum

Omit to defer to each agent's own mode.

Allowed:
voiceSettings
object
callbackSettings
object
messagingSettings
object
agents
array of objects
agents
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