Changelog - April 2022
about 3 years ago by Blake Beard
v5.9.0
Highlights
- Various bug fixes
Changed
- Feature Trace Report adjustments
- Master Agent - Subscription confirmation tenant tab
- Enabled metric Feature Enabled to be a perameter
Added
- Unit tests for call flows
- Various report values
- Various Master Agent features
Fixed
- Issues with Custom Report values
- Issues with ACW/MCW on UC calls
- Issues with DNIS in some standard reports
- Issues with queue music and announcements
- Issues with Supervisor View and agent state columns
- Issues with Supervisor View and UC Group names
- Issues with Realtime wallboard widgets (e.g., agent box value issues)
- Issues with logging into CCaaS due to licensing
- Issue with ACO UC logging
- Issue with Netsapiens warm transfer
- Issue with calls going to agents (RingCentral specific)
- Issue with skill names not appearing in reports and cradle to grave
- Issues with agents receiving calls
- Issues with UC Realtime agents getting stuck in events when involving one UC Realtime Agent
- Issue with adding notes to chats in cradle to grave