Changelog - March 2026
about 2 months ago by Kelly Jaques
Available as of v5.60
Added
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Skill Settings in HTML
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No longer requires Admins to configure/edit skill groups in the installed admin desktop client
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Admin desktop client will still be available as some complex controls have not been fully migrated to the HTML client.
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Navigate to Contact Center > Manage Skills
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You'll see the new experience pop-out from the left edge. You may edit or add new skills from here:
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