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Changelog - February 2023

about 2 years ago by Kelly Jaques
270

v5.22

Features Added

  • Foundation for the BETA of WebRTC-based call recording

Improved

  • Supervisor View performance for larger contact centers

Fixed

  • Queued Callbacks were not clearly marked in the "Calls in Queue" slide-out of Supervisor View
  • Snoozed Callbacks are now grouped separately in the "Calls in Queue" slide-out of Supervisor View
  • Direct customers "Payment History" view was not in chronological order.