Changelog - February 2023

v5.22

Features Added

• Foundation for the BETA of WebRTC-based call recording

Improved

• Supervisor View performance for larger contact centers

Fixed

• Queued Callbacks were not clearly marked in the "Calls in Queue" slide-out of Supervisor View
• Snoozed Callbacks are now grouped separately in the "Calls in Queue" slide-out of Supervisor View
• Direct customers "Payment History" view was not in chronological order.