Change Log - April 2024

v5.40

Added

Scheduled Report Enhancements
- Using the ellipsis menu next to existing scheduled reports, you'll find a few new options:
  - Duplicate will copy the existing schedule with a new title of "Copy of ", allowing you to make minor adjustments to ensure the new schedule suit your additional needs.
  - Rerun Last Schedule will run the previous schedule instantly. The schedule ran will use the same parameters it did when last sent (or attempted).
  - Run Next Schedule will run the next scheduled report instantly with it's assigned parameters.
    NOTE: This will often times include blank data for days that are in the future.
New API for Additional Recording Metadata
- The existing API is still in place which provides requestors enough to properly get the metadata for a recording and in turn request a secure download of a recording. However, if the requestor desired an expanded list of metrics tied to that recorded call, they can obtain them with a slightly modified GET request. Details an be found in the article here.

Upgraded the HTML interface to use Angular 17
For the Custom Report generator tool, we've disabled live reporting by default to improve build performance and speed. Live reporting an still be enabled if desired.

API error messages are responding better with timeouts and other status replies.

Various Minor Bug Fixes
Asterisk UC - Some calls sticking with agents
Email - Automatically close second response emails if addressed by the agent all responses in the first received thread
API recording requests for white-labeled partners using their assigned domains was not working
Realtime marquee widget stopped scrolling